Blog Post

The Two Most Important Words..."Thank You"

Jim Abbott • May 13, 2018

Matt Donovan, Sr. Assoc. A.D. - University of Indianapolis

I’m almost certain in the very early stages of my childhood my parents instilled in me the importance of manners and gratitude. Parents are funny that way. We tend to dismiss their instructions only to realize later in life just how right they are!

Have you ever sent out an email – a confirmation, a reply to someone else, information about an event – only to never hear anything in return? I have noticed instead of the recipient ending the conversation by showing gratitude, they leave the email chain open without a simple closing affirmation. I’m always amazed in a profession where we are expected to say “thank you” constantly, the lack of this expression is deafening amongst development professionals.

It may seem like a small thing, but it is also extremely important. You never know how that same person might help you in the future – and leaving a positive impression will keep you in their mind when you may need something.

As a child, my parents were adamant about me writing thank you letters for every birthday and Christmas present I received. There is just something special about receiving a handwritten letter – especially in this age of instant communication via email and text – that shows one’s gratitude and keeps your name on their radar. Beyond that, it is simply the right thing to do.

That same sentiment can be shown to colleagues and professional associates with a short message to congratulate them when they have accomplished a goal or received an award. The profession of fundraising is about interacting with people - and developing meaningful and lasting connections with them.

If nothing else, you will brighten that person’s day with your kind words, which is also worthwhile in its own. As quoted by the writer Gertrude Stein, “Silent gratitude isn’t very much to anyone.”

Take the time today to thank someone that has been important to you or to congratulate someone on a recent milestone or success. The more time that you take to appreciate others…the more they will appreciate you back!


Special thanks to Matt Donovan , Sr. Assoc. A.D. at the University of Indianapolis for this weeks blog entry. Nobody is better at making you feel appreciated than Matt!

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